DBBet Privacy Policy – How We Collect, Store, and Use Your Personal Data

1. About DBBet and This Policy

DBBet is an online entertainment platform offering sports betting, live sports markets, slots games, and related gaming features. The platform is designed exclusively for adults aged 18 and over. DBBet is committed to handling member data with care and transparency.

This Privacy Policy describes the types of personal information DBBet collects, the purposes for which that information is used, how it is stored and protected, and the rights available to members regarding their data.

This policy applies to all interactions with the DBBet platform, including the website, any mobile application, and communications between members and the support team. It does not apply to third-party websites or services that may be referenced on the platform.

2. Personal Data We Collect

DBBet collects personal information from members at the point of registration and during ongoing use of the platform. The categories of data collected include:

DBBet collects only the data necessary for the purposes described in this policy. Members are not required to provide data beyond what is needed for registration and platform use, though failure to provide required information may limit access to certain features.

3. How DBBet Uses Your Data

DBBet uses the personal data collected from members for the following purposes:

• Account management: To create, maintain, and manage your DBBet member account, including processing registrations and verifying identity and age.
• Platform operation: To provide access to sports betting, live sports, slots games, and other platform features.
• Financial processing: To process deposits and withdrawal requests and maintain accurate transaction records.
• Security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, and breaches of the platform's Terms and Conditions.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools where appropriate, including self-exclusion and deposit limits.
• Customer support: To respond to member enquiries, complaints, and support requests.
• Legal compliance: To meet obligations under applicable laws and regulations, including age verification requirements.
• Platform improvement: To analyse usage patterns and improve the performance and features of the DBBet platform.

DBBet does not use member data for purposes beyond those listed above without first informing members and, where required, obtaining consent.

4. Data Sharing and Third Parties

DBBet does not sell personal data to third parties. Member data may be shared with third parties only in the following limited circumstances:

• Payment processors: Financial data is shared with payment service providers to process deposits and withdrawals. These providers are required to handle data securely and in accordance with applicable standards.
• Identity verification services: Where identity or age verification is required, relevant data may be shared with verification service providers.
• Technology providers: Service providers who support the operation of the DBBet platform, such as hosting and infrastructure providers, may have access to data as part of their service delivery. These providers are bound by data processing agreements.
• Legal and regulatory requirements: DBBet may disclose member data where required to do so by law, court order, or regulatory authority.

All third parties with whom DBBet shares data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

5. Data Retention

DBBet retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. The general retention principles applied by DBBet are as follows:

• Account data is retained for the duration of the member's active account and for a reasonable period after account closure to meet legal and compliance obligations.
• Transaction records are retained for the period required under applicable financial record-keeping requirements.
• Communications data, including support correspondence, is retained for a reasonable period to allow for follow-up and dispute resolution.
• Verification documents are retained only for as long as required for the verification purpose and applicable legal obligations.

When data is no longer required, DBBet takes reasonable steps to securely delete or anonymise it.

6. Data Security

DBBet takes the security of member data seriously and applies technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. These measures include encryption of sensitive data in transit and at rest, access controls limiting data access to authorised personnel, and regular review of security practices.

Members also have a role in keeping their data secure. You should:

• Use a strong, unique password for your DBBet account and not share it with anyone.
• Log out of your account when using shared or public devices.
• Contact DBBet support immediately if you suspect your account has been accessed without your authorisation.

While DBBet applies reasonable security measures, no online platform can guarantee absolute security. Members should be aware of this when using any online service.

7. Cookies and Tracking Technologies

DBBet uses cookies and similar technologies to support the operation of the platform. Cookies are small data files stored on your device when you visit the website. They help the platform function correctly, remember your session, and analyse how the platform is used.

The types of cookies used by DBBet include:

• Essential cookies: Required for the platform to function, including session management and login state.
• Functional cookies: Used to remember member preferences and settings.
• Analytics cookies: Used to understand how members use the platform, helping DBBet improve the service over time.

Most browsers allow you to control or disable cookies through their settings. Disabling essential cookies may affect your ability to use certain features of the DBBet platform.

8. Your Rights Over Your Data

Members have rights over the personal data held by DBBet. These rights include:

• Access: You may request a copy of the personal data DBBet holds about you.
• Correction: You may request that inaccurate or incomplete data be corrected.
• Deletion: You may request that your personal data be deleted, subject to legal and compliance obligations that may require DBBet to retain certain records.
• Restriction: You may request that DBBet restrict the processing of your data in certain circumstances.
• Objection: You may object to the processing of your data for certain purposes.

To exercise any of these rights, please contact the DBBet support team at [email protected] with your request and sufficient information to identify your account. DBBet will respond to data rights requests within a reasonable timeframe.

Please note that some requests may be subject to identity verification before they can be processed, to protect member data from unauthorised access.

9. Minors and Age Restrictions

DBBet is strictly an adults-only platform. The service is not directed at, and should not be used by, anyone under the age of 18. DBBet does not knowingly collect personal data from individuals under 18.

Age verification is part of the DBBet registration and account management process. If DBBet becomes aware that personal data has been collected from a minor, that data will be deleted and the associated account will be closed.

If you believe a minor has registered or attempted to register on the DBBet platform, please contact [email protected] immediately so the matter can be addressed.

Responsible gaming is a priority for DBBet. Members are encouraged to review the Responsible Gaming page for information on the tools available to manage gaming activity.

10. Changes to This Privacy Policy

DBBet may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to data handling practices. When this policy is updated, the revised version will be published on this page with an updated date at the top.

It is your responsibility to review this Privacy Policy periodically. Continued use of the DBBet platform after changes are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting [email protected].

For any questions about this Privacy Policy or how DBBet handles your personal data, please contact the support team directly at [email protected].